All Systems Operational

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Staging Environmnts

Enterprise Plan Platforms - US (Virginia) Region

Operational

Enterprise Plan Platforms - AU (Sydney) Region

Operational

Enterprise Plan Platforms - EU (Ireland) Region

Operational

Enterprise Plan Platforms - EU (Frankfurt) Region

Operational

Enterprise Plan Platforms - CA (Canada) Region

Operational

Enterprise Plan Platforms - UK (London) Region

Operational

LMS Platforms

Enterprise Plan Platforms - US (Virginia) Region

Operational

Enterprise Plan Platforms - AU (Sydney) Region

Operational

Enterprise Plan Platforms - EU (Ireland) Region

Operational

Enterprise Plan Platforms - EU (Frankfurt) Region

Operational

Small/Medium Business Platforms

Operational

Enterprise Plan Platforms - CA (Canada) Region

Operational

Enterprise Plan Platforms - UK (London) Region

Operational

Trial Platform Activation Service

Docebo Corporate Infrastructure

Operational

Scheduled Jobs (e.g.email message delivery, background jobs)

Enterprise Plan Platforms - US (Virginia) Region

Operational

Enterprise Plan Platforms - AU (Sydney) Region

Operational

Enterprise Plan Platforms - EU (Ireland) Region

Operational

Enterprise Plan Platforms - EU (Frankfurt) Region

Operational

Small/Medium Business Platforms

Operational

Enterprise Plan Platforms - CA (Canada) Region

Operational

Enterprise Plan Platforms - UK (London) Region

Operational

Learning Objects Content Delivery Network (e.g. SCORM objects, Videos)

Enterprise Plan Platforms - US (Virginia) Region

Operational

Enterprise Plan Platforms - AU (Sydney) Region

Operational

Enterprise Plan Platforms - EU (Ireland) Region

Operational

Enterprise Plan Platforms - EU (Frankfurt) Region

Operational

Small/Medium Business Platforms

Operational

Enterprise Plan Platforms - CA (Canada) Region

Operational

Enterprise Plan Platforms - UK (London) Region

Operational

www.docebo.com

Docebo Corporate Infrastructure

Operational

Image and Slide Conversion

Enterprise Plan Platforms - US (Virginia) Region

Operational

Enterprise Plan Platforms - AU (Sydney) Region

Operational

Enterprise Plan Platforms - EU (Ireland) Region

Operational

Enterprise Plan Platforms - EU (Frankfurt) Region

Operational

Small/Medium Business Platforms

Operational

Enterprise Plan Platforms - CA (Canada) Region

Operational

Enterprise Plan Platforms - UK (London) Region

Operational

Shape

Shape Trial Platforms

Operational

Learning Analytics

Learning Analytics - Login

Operational

Learning Analytics - Visualization Engine

Operational

Learning Analytics - Datawarehouse

Operational

Learning Impact

Learning Impact - Paris Region

Operational

Learning Impact - North Virginia Region

Operational

Docebo Connect

Docebo Connect - EU Region

Operational

Docebo Connect - US Region

Operational

Learn Data

Learn Data - Application

Operational

Learn Data - Data Warehouse

Operational

0

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

External Services

History (Last 7 days)

Incident Status

Partial Service Disruption


Components

LMS Platforms


Locations

Enterprise Plan Platforms - US (Virginia) Region




April 10, 2024 11:35AM UTC
[Investigating] All customers in the us-east-1 region are currently experiencing issues with logging in and navigating the platform. Instead of the expected functionality, they are encountering 5xx errors.

April 10, 2024 12:12PM UTC
[Monitoring] The underlying issue has been identified, and initial mitigation efforts have been deployed. We are already observing a reduction in 5xx errors. Our dedicated team is currently troubleshooting to find the root cause. After mitigation actions systems got back up. Docebo is closely monitoring the platforms to confirm the resolution.

April 10, 2024 3:35PM UTC
[Resolved] We have confirmed there are no additional 5xx errors, latency or other performance issues detected. While issues have been completely resolved, we'll closely monitor the environment for any recurrence throughout the day.