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Incident history

Feb 2026 - Apr 2026

April

Apr 13

9:41 AM UTC - 10:18 AM UTC (37min duration)

Help desk ticket unavailable

Help desk ticket unavailable

The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support.

3 updates
Impacted:
LMS Platforms
Apr 01

4:17 PM UTC - 8:54 PM UTC (4h37min duration)

Investigating Issues with Course Management in the regions eu-west-2, us...

The issues affecting course and learning plan management have been fully resolved. The fix has been successfully deployed across all affected platforms, and our internal monitoring confirms that systems are operating normally.

Users can now create, edit, and manage all learning content without disruption.

4 updates

March

Mar 10

1:46 PM UTC - 2:35 PM UTC (49min duration)

Docebo Pages May Be Slow Loading

Docebo pages may be slow loading

Region: US East (Virginia)

The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support.

3 updates
Impacted:
LMS Platforms
Mar 05

2:58 PM UTC - 3:36 PM UTC (38min duration)

Support Portal Unavailable

Support Portal Unavailable

The incident has been resolved. Chat and ticket submission is now available via the in-platform support portal.

2 updates

February

Feb 23

4:07 PM UTC - 4:14 PM UTC (7min duration)

Sandbox service disruption

The incident has been resolved. Sandbox environment disruption was due to a long running code release process that has now completed successfully. If you are still experiencing any issues, please file a case with Docebo Support.

2 updates
Impacted:
LMS Platforms - Sandboxes