Help desk ticket unavailable
April 13, 2026 at 09:41 AM UTC
Resolved after 36m
Updates
Resolved
Help desk ticket unavailable
The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support.
April 13, 2026 at 10:18 AM UTC
Monitoring
Help desk ticket unavailable
We have determined the root cause and mitigation has been applied.
We will continue to monitor the situation to ensure recovery.
April 13, 2026 at 10:09 AM UTC
Investigating
Help desk ticket unavailable
Our Help desk ticket form may not be accessible for some users. We are currently investigating the issue. In the meantime if something is urgent, please contact us through the Help Desk Chat or Helpcenter webform.
April 13, 2026 at 09:41 AM UTC