Updates

• Apr 13, 2026 10:18 AM UTC

  Help desk ticket unavailable

  The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support.

  Resolved
• Apr 13, 2026 10:09 AM UTC (8 minutes earlier)

  Help desk ticket unavailable

  We have determined the root cause and mitigation has been applied.
  We will continue to monitor the situation to ensure recovery.

  Monitoring
• Apr 13, 2026 9:41 AM UTC (28 minutes earlier)

  Help desk ticket unavailable

  Our Help desk ticket form may not be accessible for some users. We are currently investigating the issue. In the meantime if something is urgent, please contact us through the Help Desk Chat or Helpcenter webform.

  Investigating