ILT Disruption
May 20, 2026 at 01:55 PM UTC
Resolved after 1h 22m
Updates
Resolved
The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support.
May 20, 2026 at 03:17 PM UTC
Monitoring
Fix has been applied. We will continue to monitor the situation to ensure recovery.
May 20, 2026 at 03:05 PM UTC
Identified
We have identified the cause of the issue and are preparing a hotfix to address the issue.
We will send an additional update within the next hour.
May 20, 2026 at 02:40 PM UTC
Investigating
Users are experiencing failed page loads when accessing any links to ILT sessions.
We will send an additional update within the next hour.
May 20, 2026 at 01:55 PM UTC