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ILT Disruption

May 20, 2026 at 01:55 PM UTC Resolved after 1h 22m

Updates

Resolved

The incident has been resolved. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support.

May 20, 2026 at 03:17 PM UTC
Monitoring

Fix has been applied. We will continue to monitor the situation to ensure recovery.

May 20, 2026 at 03:05 PM UTC
Identified

We have identified the cause of the issue and are preparing a hotfix to address the issue.

We will send an additional update within the next hour.

May 20, 2026 at 02:40 PM UTC
Investigating

Users are experiencing failed page loads when accessing any links to ILT sessions.

We will send an additional update within the next hour.

May 20, 2026 at 01:55 PM UTC