Docebo | Status

Docebo | Status

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Sep 4, 2026 7:52 AM UTC Resolved after 2h 2m

Snowflake Service Outage in EU Central (eu-central-1)

Impacted:
Learn Data

Updates

  • Sep 4, 2026 9:55 AM UTC

    Region: eu-central-1
    The incident has been resolved. The complete data refresh is going to be fully restored in a few hours.
    An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please file a case with Docebo Support.

    Resolved
  • Sep 4, 2026 9:22 AM UTC (32 minutes earlier)

    Region: eu-central-1
    Snowflake has determined the root cause and mitigation efforts are underway. The mitigation has been applied.
    We will continue to monitor the situation to ensure recovery.

    Monitoring
  • Sep 4, 2026 8:52 AM UTC (29 minutes earlier)

    Region: eu-central-1
    We are continuing to monitor the third-party Snowflake Service Outage in EU Central impacting customers. We'll provide another update within 30 minutes.

    Identified
  • Sep 4, 2026 8:22 AM UTC (30 minutes earlier)

    Region: eu-central-1
    We are continuing to monitor the third-party Snowflake Service Outage in EU Central impacting customers. We'll provide another update within 30 minutes.

    Identified
  • Sep 4, 2026 7:52 AM UTC (29 minutes earlier)

    Region: eu-central-1
    Our upstream provider, Snowflake, is currently experiencing an issue which is affecting our ability to generate reports, insight dashboards and Learn data connections. See https://status.snowflake.com/ for more details.
    We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.

    Identified