The incident has been resolved across all the environments. An RCA will be completed for this issue. If you are still experiencing any issues or would like a copy of the RCA, please open a support case at help.docebo.com or through the Help Center in your platform

The issue has been resolved in production environments. Mitigation efforts are still ongoing for lower environments. We will continue to monitor the situation to ensure full recovery.
We will send an additional update within the next hour.

We are currently experiencing a service disruption affecting background jobs for the Users-Courses, Courses-Users, and Users Classroom Sessions report types.
We have determined the root cause and mitigation efforts are underway, we will send an additional update within the next hour.

We are currently experiencing a service disruption affecting background jobs for the Users-Courses, Courses-Users, and Users Classroom Sessions report types. Our Cloud Operations team is working to identify the root cause and implement a solution. We will send an additional update within the next hour.